Order & Shipping

Stock Order:

Items ships out in 1-2 days for stock items. If you don't see a tracking number after 3 business days, please contact us ASAP.

If stock items and full-payment preorder items are combined in the same order, we reserve the right to decide whether to ship separately or together.


Deposit Preorder:

Pay the deposit first to preorder. When the product has arrived at our US warehouse, we will send an email notification with a new link to request the 2nd payment. Please make sure our email 5ktoysus@gmail.com is not filtered or blocked.

Please always use the same account you paid for the deposit to pay the 2nd payment.


Full-Payment Preorder: 

Pay the full amount upfront and we will ship products when arriving at our warehouse.

Full-payment preorder is usually for soon-release items in 1-2 months or items that are in transit to the USA. If you need to change your shipping address, please contact us ASAP.